FAQ
Will I be charged sales tax?
Sales tax is only collected on orders shipped to addresses in Georgia State and New York. Sales tax within each of these states may vary based on final package destination.
Will you create a custom piece of jewelry for me?
Atlanta Diamond Broker's expert Diamond and Jewelry specialist will help you create exactly what you want, simply call 888-90-Diamond
Will you deliver on Saturdays?
We may be able to arrange for your order to be delivered on Saturday. FedEx Saturday Service covers the majority of US cities. If Saturday Service is available in your area, we can arrange for you to have your package for extra fee of $29.95.
Are your prices flexible?
Atlanta Diamond Broker offers Certified diamonds and fine jewelry at prices significantly below retail with the highest quality standards in the industry.
What payment methods do you accept?
For your convenience, we offer the following payment methods:
- Credit cards: Visa, MasterCard, American Express, Discover.
- Bank wire: Arrange payment through your bank and receive a 1.5% discount. Bank wire payments are accepted on orders of $1000 or more.
- PayPal
What if I do not find the diamond I want on your site?
Please call 888-90-Diamond to speak with an expert Diamond and Jewelry specialist about a special order diamond.
What if I want to return my order and I cannot find the certificate or appraisal?
Any item ordered with a diamond-grading certificate or appraisal must accompany the returned item. A $250 fee will be charged to replace the certificate.
Will I be liable for my diamond or jewelry while it is being shipped?
We fully insure each order all the way to you, which means your shipment is risk-free in transit. For added security, it is our policy that a signature is required for all Atlanta Diamond Broker orders, regardless of any signature waivers you may have with FedEx®.
